Shipping & handling

Shipping & Delivery

We take great care in preparing and delivering each print to ensure it arrives safely and in perfect condition.

Processing Times

All prints are made to order. Please allow 5-7 business days for printing, quality checking and packaging before dispatch.

During busy periods, processing times may be slightly longer.

Packaging

Your print will be carefully packaged using high-quality materials to protect it in transit. Depending on size and location, your print will either be shipped flat with rigid backing or securely rolled in protective mailing tubes.

Framing

All prints are sold unframed. We recommend framing prints in a larger-sized frame with a mat board for a gallery-style look. For customers in Melbourne, we recommend visiting Frames Readymade on Lygon Street. They have a huge range of frames in their warehouse and will help you frame your print on the spot. If you would like to purchase a framed print, please get in touch and we can provide a quote.

Local Delivery & Pick Up (VIC)

We offer free local delivery or pickup in Strathmore, Essendon, Moonee Ponds or surrounding suburbs. Please get in touch or select local delivery at checkout and we can organise a time and place that suits.

Shipping Rates

Australia

  • Standard Shipping: $15

  • Free shipping on orders $120+

Estimated delivery: 3–8 business days

New Zealand

  • Flat rate shipping: $25

Estimated delivery: 5–10 business days

International (Rest of World)

  • Flat rate shipping: $35

Estimated delivery: 7–15 business days

Tracking

All orders include tracking. You’ll receive a shipping confirmation email with tracking details as soon as your order has been dispatched.

International Orders

Please note that international orders may be subject to customs duties or import taxes, which are the responsibility of the recipient. These charges vary by country and are not included in our shipping rates.

Delivery Notes

While we do everything we can to ensure timely delivery, shipping times are estimates and may vary due to factors outside our control.

If your order hasn’t arrived within the expected timeframe, please get in touch and we’ll help track it down.

Questions

If you have any questions about shipping or special requests, feel free to reach out—we’re always happy to help.